The goal for the new system was to allow management of customers, vendors, shop orders, purchase orders, employees and time entries, invoices, parts, procedures, shipments and reporting. We designed the system to have a main page and allow navigation from the main page to any of the modules and from any of the modules to the related modules.
The TSM system allows Mike and his team to manage their business all in one file. Everything starts with the customers. Customers have their own parts, inventory and orders. The orders are scheduled and shipped from the system and then invoiced to the customer. Purchase orders are sent to their vendors to bring parts into the shop for production. They are able to track time for production to get real costs for each order and run reports to give them a look at the financials for each order. We worked closely with them to achieve their vision and have been happily using the system for the past several years and we continue to work with them to add more value to the system all the time. Since launching the system it has been a very smooth process with very few issues and we continue to enjoy our relationship with Mike and his team.